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      Security FAQ

      Here are the Frequently Asked Questions about HR Cloud Security

      How is data handled both in transit and at rest?

      • All data is encrypted at rest using AES256 encryption at the device level.  All data in transit is encrypted using TLS/1.2.

      What kind of hosting is HR Cloud using?

      • HR Cloud uses NEOGOV as a hosting partner.  NEOGOV owns and operates the physical cloud infrastructure that HR Cloud uses.

      Where is Data Stored?

      • Data is stored in  LA and DC and in AWS S3 (US-East-1).

      What are the procedures in place to prevent HR Cloud staff from accessing our data?

      • This is governed by the admin tool used to access customer data and admins who have a VPN connection to the cloud environment.

      What are the penetration test results?

      • The pen test report can be provided under NDA.  HRCloud conducted a pen test of all products using Praetorian.