How to customize account activation emails?

This article outlines how to customize invitation (account activation) emails that are sent to a new hire.

Right after the new hire has been added to HR Cloud, an account activation email is sent.This email is sent automatically to all new hires but this option can be turned off through Settings - System Settings - disable "Send activation email for new employees".



To customize the email,

  1. Go to System Settings,
  2. Under the Templates section, click System Email Templates
  3. In the System Email Templates, click on Edit next to the Activation Email,
  4. Enable Custom notifications,
  5. Edit the Subject and the Body of the email (you can attach a PDF or use the blue tokens on the right which will be replaced with the correct value when they are sent)
  6. Preview your changes.
  7. Save the changes.
  8. Sender of the email will always be the user who added the employee in/created the account.

 

Below is a preview of the email that is being sent.

email sent

 

  • To resend the activation email or send it manually if the option to send them automatically is turned off, please refer to this article.