How to update already assigned shifts?
Admins and managers can edit shifts directly from the Schedule calendar in Shift Planner. When a shift is updated, employees can be notified about the changes via email and in-app notifications.
How to Edit a Shift:
- Go to Shift Planner and open the Schedule tab.
- In the Calendar view, click the shift you want to update.
- The Shift Details panel opens.
- Click Edit.
- Update the shift information (such as shift name, date, time, or notes).
- Click Save & Notify to save the changes and notify the assigned employee.
Employees will receive:
- An email notification
- An in-app notification
Both notifications include a link to view the updated shift in the schedule.
Editing Repeating Shifts
If the shift is part of a repeating schedule, you will be asked how the changes should be applied:
- Save for this shift – only the selected shift is updated.
- Save for this and future shifts – the selected shift and all future shifts in the series are updated.
Save for all shifts in the series – all shifts in the repeating cycle are updated.
Notes
- Shifts can also be edited from the ellipsis (⋯) menu on the shift.
- Editing a shift assigned to multiple employees affects only the selected shift for that employee.
- The Assign To field and Open Shift toggle cannot be edited after the shift is created.
- Notifications are sent only to active users and follow the company’s Do Not Disturb settings.
- Only users with Update permissions can edit shifts.