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How to unlock I9 form?
This article explains the steps to unlock an I9 form.
If I9 isn't completed on Day 1(Start Date) by the Employee or if section 2 isn't completed by Day 3, the form gets locked.
We need to have this option to be I9/EVerify compliant and to make sure the form gets completed.
If that happens, affected users can request form unlocking.
To unlock the form,
1. Go to the Tasks page from the left panel in the application.
2. Open the task corresponding to the I-9 form.
3. Click on Open Form
4. Unlock the form using the toggle button at the top of the form. The header will change to 'This form is unlocked for everyone.'
5. Click Cancel.
Please note that clicking the Save button will mark the task as completed.