What are rewards in Kudos app?

This article explains different types of rewards that can be set up in Kudos application.

There are two types of rewards in Kudos that HR Admins can set up for their employees - Gift Cards and Custom Rewards.

Gift Cards

Gift Cards are a type of reward that can be redeemed only if gift card points are purchased.

Only way to purchase gift card points is to provide credit card details and choose the amount you want to spend for that type of points.

1 point is worth $1 so if you want to purchase 500 points that can be given out to employees and redeemed for gift cards, you have to spend $500.

This means that when you give out points and an employee decides to redeem them for a gift card, the gift card point balance is reduced and this means actual money was spent but in return, the employee got a gift card of his choosing.

How to set up Gift Cards and manage brands?

1. Go to the 'Kudos' app and then click on 'Settings' in the upper right corner.
2. Click on 'Rewards' and toggle the 'Gift Cards' toggle.
3. Click on the blue button in the upper right corner called 'Manage Brands'.
4. Toggle all of the brands that you want to use as rewards so all selected brands will be available for the employee to choose from.

Custom Rewards

The custom reward can be anything you want to offer your employees in exchange for virtual points.

It can be a corporate item such as a T-shirt or a mug with the company's logo or you can offer employees different kinds of rewards in terms of an additional day off or half-day working Friday, etc.

HR Admin chooses how many points the specific custom reward is worth.

HR Admin is notified about custom reward requests via mail and receives a task.

The task can be marked as completed once the reward is prepared and the employee is notified about the progress. This part is done outside of the app.

To set up custom rewards, please follow the below steps:

1. Go to the 'Kudos' app and then click on 'Settings' in the upper right corner.
2. Click on 'Rewards' under the General section.
3. Scroll to the bottom of the page where you can find 'Custom Rewards' which you would need to toggle on.
4. Click on the blue button in the upper right corner called '+New Reward'
5. Fill out the Name, Description, Unit Cost, and Availability of the reward. You can add an image of the reward as well.
   
   

IMPORTANT NOTES:

• When giving out points, you can not specify which points you are actually giving. This means that an employee can redeem those points for a reward of his choosing and that reward can be a gift card or a custom reward.
• When points are redeemed, the points balance is deducted based on the reward type. This means that if at one moment, you have 5 gift card points in your company balance and 10 custom reward points, and an employee wants to redeem his 15 points for a gift card, he can't.
  He can only redeem up to 5 points on a gift card.
• Every active user can review which rewards are enabled by the admin like this.